Listening
Listening is the ability to accurately receive and interpret messages in the communication process.
Listening is key to all effective communication, without the ability to listen effectively messages are easily misunderstood – communication breaks down and the sender of the message can easily become frustrated or irritated.
Listening is classified into several stages as follows:
First your Receive. The point of receiving is the first step of the hearing process where you either hear auditory stimuli, or see something. At this stage your attention should be well observed because this is the most important role in the process of listening.
Secondly, you understand what you have perceived. this is the second stage of the listening process and this depends on weather or not you paid attention during the receiving process.
The third State is the Remembering Process. At this stage, you construct the meaning or idea so as to save it in your memory, You identity the main ideas of what you heard, you try to repeat names or other key concepts present in the subject.
Fourthly, Evaluation. Evaluating depends on what your mindset and mentality as it involves judging what you hear, Evaluation can be made for accurate if you would reconfirm the speakers intended message for clarification, distinguish facts from opinions and be able to paraphrase.
And Finally, the Responding Stage, All that you have be informed off will be organized, digested and feedback will be developed. at this stage, you communicate back to the sender of the message expressing your intension or confirmation of messages received
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